Report showing different color than the row in the sheet

Amy S.

Hi - I have a report that I run that shows me all the line items from various sheets that are assigned to me.  On the report is a column for "Sheet Name".   When I run the report, all of the rows from one of my sheets looks the same - the value for Sheet Name shows with a white background and a blue link that I can click on to quickly access the sheet.  One of the rows, however, has the Sheet Name with a dark blue fill.  When I look at the sheet, there is nothing different looking about this row.  What would be causing this field to appear differently in the report?

 

Kennedy Stomps

Hi Amy-- It's possible that the report is running off of old sheet data. I've just manually refreshed your sheets and reports from our backend, which might resolve the issue. If not, please reach out to Support@Smartsheet.com and let them know the name of your report so they can help troubleshoot further

J. Craig Williams

I have seen odd (to me) formatting on Reports. It is not what I would call a rare occurence but it is getting less frequent.

What I typically (think I) see is formatting coming in from another row nearby.

 

If I open a Report for the first time today, is this considered a refresh / run of the Report or does it pull from a cache somewhere?

 

Craig