Regional Default Date format

Jean Black Jean Black ✭✭✭✭✭
edited 12/09/19 in Using Smartsheet
07/31/19 Edited 12/09/19

Since the major outage earlier today (NZ time was not affected, thankfully) we have a VERY unstable date format, with frequent switches away from our regional default dd/mm/yy  to the 'american' format of mm/dd/yy.  The Smartsheet refresh icon makes no difference at all, but the Web refresh icon can fix it on one attempt, but possibly/probably 2 or 3 refresh attempts.

Is anyone else struggling with this?



  • Yes, we are having the same issue here in Sydney.

    The browser page refreshes seem to fix it, I've sent a request to support on this.

  • Si SpenceSi Spence ✭✭✭✭✭

    Yes, we have the same problem in the UK...probably Trump wanting to dominate the worlds date formats via stealth!

    C'mon SS, sort it out!!!!

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi all,

    There seems to issues with date formats at the moment. I've had a few client's reach out with issues and I've also seen issues from others in the community.

    If you're experiencing issues and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet

    Have a fantastic day!


    Andrée Starå

    Workflow Consultant @ Get Done Consulting


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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