Date formatting issues

Andrée Starå

Hi,

There seems to issues with date formats at the moment. I've had a few client's reach out with issues and I've also seen issues from others in the community. 

If you're experiencing issues and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Terri Pavlovic

Yes, we're having the issue with time zones as well.  Have reported it to Smartsheet support.

Terri Pavlovic

My team in EU mentioned this issue.  They did find a way to correct it by clearing the cache and resetting the time zone in Smartsheet personal settings.

Andrée Starå

Excellent!

Thanks for sharing!

Testing now!

STEVEN ARTHRELL

I'm also experiencing problems with date formats.

Everything works correctly right up until the point my recipient opens an approval request. At that point the date format reverts to US format.

I have gone back and forth with Smartsheet support and their response has been very disappointing. Almost as though they are ignoring the issue.

Clair Henneberry

Is anyone still having these issues? Having this problem from Melb, AUS. Clearing my cache didn't solve the issue. How long does smartsheet typically take to respond to service tickets?