Date format not recognising (UK)
I have logged in today and all the dates in different columns are coming up in US format mm/dd/yy.
Not had this issue before, I have been through my settings and region is correct but to no avail.
Anyone have a fix for this?
Comments
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Hi Nicholas,
There seems to issues with date formats at the moment. I've had a few client's reach out with issues and I've also seen issues from others in the community.
If you're experiencing issues and If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. https://help.smartsheet.com/contact
Hope that helps!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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My team in EU mentioned this issue. They did find a way to correct it by clearing the cache and resetting the time zone in Smartsheet personal settings.
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Excellent!
Thanks for sharing!
Testing now!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Is anyone still having these issues? Having this problem from Melb, AUS. How long does smartsheet typically take to respond to service tickets?
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Can you be more specific about your issue?
Even if your own preferences are set to a specific date format, could you be viewing a report that was created by someone with a different date setting? Or is it possible that the owner of the sheet applied standardized date format settings? (See here: https://help.smartsheet.com/articles/2479481)
