Copy/Paste Not Working Today

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Copy/Paste Not Working Today

edited 12/09/19 in Using Smartsheet

Today I copied data from and Excel spreadsheet and tried copying it to corresponding cells in a Smartsheet grid and the paste function didn't work - no data was pasted. I've copied and pasted data into sheets many times in the past and have never encountered this problem until today. Is anyone else having this issue? Can anyone offer any insight into why this is suddenly happening?


  • Andrée StaråAndrée Starå ✭✭✭✭✭


    Are you still having issues?

    I have had no issues, and I have heard nothing from clients.

    Which browser are you using? I think it might be an update or a plugin that could be the issue.

    If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

    Hope that helps!

    Have a fantastic day!


    Andrée Starå

    Workflow Consultant @ Get Done Consulting


    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

  • Paul NewcomePaul Newcome ✭✭✭✭✭

    I haven't had any issues and I have actually copy/pasted from Excel just a couple of hours ago.

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