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How can I get sheets to remain in the workspace/folder when bulk transferring a user's sheets to someone else?
Hi Just Jean,
If the person who you're bulk transferring sheets to is shared to the workspace, items in the workspace will remain in that workspace. However, if the new owner isn't shared to the workspace they'll see transferred sheets, reports, and dashboards in Home in their left panel in a folder named Transferred from [email address of previous owner].
I realize our help center article doesn't mention the workspace aspect of this, so I submitted a request to add this information here: https://help.smartsheet.com/articles/520103-change-the-owner-sheet-report-dashboard
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…