reminder not available at all for automation

pio

Even though I go to Automation and click on set a reminder, I only get the alert triggers. What should I do to get reminders triggers?

Regards

Pio

 

 

 

 

 

 

Andrée Starå

Hi,

Not sure I follow! What do you want to do?

They look similar but are not the same.

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

pio

Hi Andree,

What I am trying to say is that "Trigger: On a specific date" is not an option in my trigger setting. All I get is the " Trigger:  When a date is reached, when rows are added or changed, rows are changed and rows are added".  

Regards

Pio

 

Andrée Starå

Ok.

It's a little misguiding because it's marked as it's not selectable but it is. Try clicking on it and it probably works.

Did it work?

pio

Hi Andree,

As you can see in the screen shot on the reminder work flow drop down there is no option of selecting on a specific date 

Regards

Pio

 

 

Andrée Starå

Ok.

Look here: https://cl.ly/e786e6

Hope that helps!

pio

Hi Andree

The link doesn't work for me.

Regards

Pio

 

Andrée Starå

Please try again. I tested, and it works for me so it should work for you.

Let me know if it doesn't and I'll take some screenshots instead.

pio

Hi Andree,

it is still not working for me.

Regards

Pio

 

Andrée Starå

Strange!

Can you try it another browser and maybe in private mode if that doesn't work?

What browser are you using?

pio

Hi Andree

i have tried chrome, internet explorer and mozilla Fox. I have also tried it in private mode. Each time, i get the same oops window.

Regards

Pio

 

Andrée Starå

That is so weird!

Maybe you have a firewall or something that is blocking it.

I'll try sharing it with another service.

Andrée Starå

Try this one.

Reminder Video