Account creation with apostrophe in email address

Tracy S.

I want to share a sheet with someone in my company.  She is unable to access the sheets after I share them with her.  Our only thought is because she has an apostrophe in her email adress.  Has anyone encountered this and is there a work around?

 

Andrée Starå

Hi Tracy,

If I'm not mistaken it's not possible to use special characters in an email address so that could be the reason it's not working.

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD