Account creation with apostrophe in email address

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Tracy S.
Tracy S. ✭✭
edited 12/09/19 in Smartsheet Basics

I want to share a sheet with someone in my company.  She is unable to access the sheets after I share them with her.  Our only thought is because she has an apostrophe in her email adress.  Has anyone encountered this and is there a work around?

 

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