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Print not working

Heidi Decker
Heidi Decker ✭✭✭✭✭✭
edited 12/09/19 in Archived 2016 Posts

Hey there, is anyone else having a problem with printing. I go through all the print steps and hit OK and the new tab opens in the broswer but nothing ever appears for me to print.

Help.

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Comments

  • Kennedy Stomps
    Kennedy Stomps Employee

    Hi Heidi! Have you tried using a different browser to access Smartsheet and seeing if the issue persists? Additionally, have you confirmed whether the files are being saved to your downloads folder?

     

    Just a note--I'm always happy to help troubleshoot here in the Community, but if there's an issue that's urgently impacting your work, I'd definitely recommend emailing the Support team directly at Support@Smartsheet.com, as you'll likely get a faster response time (and they're troubleshooting superstars!) :)

     

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