Welcome to the Smartsheet Forum Archives

The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.

Print not working

Heidi Decker
Heidi Decker ✭✭✭✭✭✭
edited 12/09/19 in Archived 2016 Posts

Hey there, is anyone else having a problem with printing. I go through all the print steps and hit OK and the new tab opens in the broswer but nothing ever appears for me to print.



  • Kennedy Stomps

    Hi Heidi! Have you tried using a different browser to access Smartsheet and seeing if the issue persists? Additionally, have you confirmed whether the files are being saved to your downloads folder?


    Just a note--I'm always happy to help troubleshoot here in the Community, but if there's an issue that's urgently impacting your work, I'd definitely recommend emailing the Support team directly at Support@Smartsheet.com, as you'll likely get a faster response time (and they're troubleshooting superstars!) :)


This discussion has been closed.