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Outlook integration - Admin rights ?

edited 12/09/19 in Archived 2016 Posts



I am currently using SS with Outlook and Office365. It works fine as a Windows Administrator but as a standard windows user (on the same machine), I am prompted to connect to smartsheet and got the Smartsheet Consent Page. Then I am authorizing the component  and come back to "Connect to Smarsheet" link. It's looping all the time and do not have any error message.

Any idea, any help ?


Thanks a million





  • Kennedy Stomps
    Kennedy Stomps Employee
    edited 08/11/16

    Hi Thierry-- I checked and can see that you worked with my colleague Leo on our Support team on this issue. Hopefully reaching out to Microsoft will help lead to a resolution on this! Let me know if you find yourself stuck anywhere else and I'll be happy to help :)

  • Brittany Wells
    edited 08/11/16

    Hi Thierry


    I am having the same issue! If you find out from Microsoft the fix, can you share?





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