Approval Workflow need one email only

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Marilen.Navarro103391
Marilen.Navarro103391 ✭✭✭✭✭
edited 12/09/19 in Smartsheet Basics

Hello.

I can set up an approval workflow however my external customer receives too many email per line item. For example, their Preventive Maintenance is next week on several equipment tags, say 3 different equipment tags but one unique ticket number, it would send 3 approval code instead one. It should combine all because it has one ticket number and one PM date.

Can you assist me on this? Thanks.

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