New error on existing API code

michael_hostetler85551

This morning, I started receiving the following error message in c# code:

Smartsheet.Api.InvalidRequestException: 'This feature is not available for your account.'

on this line of code:

CopyOrMoveRowResult resultsX = smartsheet.SheetResources.RowResources.MoveRowsToAnotherSheet(isheetX.Id.Value, directiveX, null, null);

This c# code has run without issue for 2+ months.  Did something change on the Smartsheet side?  This is a production issue for us, so urgent.

Help is appreciated! 

Thanks, Mike

Andrew Dyer

EDIT: The issue appears to be resolved for me.

 

I am also receiving this error, with the python API.

 

Smartsheet-python-sdk version: 2.83.0

Python version: 3.7

 

Message:

Response: {

status: 400 Bad Request

content: {

{

    "errorCode": 5157,

    "message": "This feature is not available for your account.",

    "refId": "eot2sn3s1046"

}

}

 

Code:

response = ss.Sheets.move_rows(

    source_id,

    smartsheet.models.CopyOrMoveRowDirective({

        'row_ids': rows_to_move,

        'to': smartsheet.models.CopyOrMoveRowDestination({

            'sheet_id': dest_id

        })

    })

)