Opening an attachment opens two windows

Preston

This just started for me...anyone else?

amontemayor

Yes this has been happening to me since last week. I'm only clicking once and it still opens twice. Needs to be fixed asap!

 

Andrée Starå

Hi,

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

les.price

Happening with me for about 2 weeks.

 

Andrée Starå

Another thread with an answer from Smartsheet that it's a known issue.

https://community.smartsheet.com/discussion/double-opening-attachments

Hello Ron, 

This is likely related to a known issue that our team is currently investigating; I'm unable to provide a time-frame for how long a resolution could take, but I'll be in touch once we have any updates for you.

Thanks, 

Genevieve