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Hi Kyle,
What's the problem?
Also, if you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
I hope that helps!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Whenever we try and attach files, they either start uploading then disappear, or complete uploading then also disappear.
With regards to the support team, I am still waiting for them to get back to me after emailing them on the 26 Sept 2019. (Today - 3 Oct 2019) They also said I should visit Smartsheet community while they address my issue.
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Ok.
Strange! Have you tried logging out/in again?
Can you share a screenshot or a short video of how it looks?
What kind of file is it?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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