Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
We have 4 system admins, and now I see a lot of new people have Licensed users, are Licensed users, which should Not have happened.
How do I know, which System admin added these users as Licensed users?
Thank you,Deepthi
Hi Deepthi,
Although you cannot see who gave licenses to users directly from your account, as a System Admin you can download a User List under "More Actions" in "User Management." This list has a date-stamp for when each user was added.
If the date-stamp does not provide enough information, please Contact Support using your System Admin email address. Give Support the list of email addresses who should not have licenses, and they may be able to look into this further for you.
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
