How to know which system admin added a user to Smartsheet?

edited 12/09/19 in Smartsheet Basics

We have 4 system admins, and now I see a lot of new people have Licensed users, are Licensed users, which should Not have happened.

How do I know, which System admin added these users as Licensed users?

Thank you,



  • Genevieve P.
    Genevieve P. Employee Admin

    Hi Deepthi,

    Although you cannot see who gave licenses to users directly from your account, as a System Admin you can download a User List under "More Actions" in "User Management." This list has a date-stamp for when each user was added.

    If the date-stamp does not provide enough information, please Contact Support using your System Admin email address. Give Support the list of email addresses who should not have licenses, and they may be able to look into this further for you.