Deleted user receiving notifications

Tim Walker

Hello - I deleted a user when they left the company. They have just informed me that they are still receiving notifications through the app. I have checked and we absolutely deleted the user, there is no reference to them in user management. Any ideas? 

Many thanks for your help, Tim

Andrée Starå

Hi Tim,

What kind of notifications?

It could be that they are still active on Automation/Alerts/Request or similar.

Hope that helps!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Tim Walker

Thanks Andree - that has pointed me in the right direction - there were still items that had the deleted users name in as the contact that were being updated.

 

Many thanks for your help, Tim

 

 

Andrée Starå

Excellent!

Happy to help!