edited 12/09/19 in Smartsheet Basics

Several of my users report that they cannot print all of the columns in a Gantt chart.  They only get the 'Tasks' column and the Gantt chart.  I changed all of the reports to show all the columns, and it works for me, but my users still have the same issue.  I changed rights from Viewer to Editor but still got the same results.  Any words of wisdom that can be offered would be most welcome.