Notification emails with new Proofing feature

Michaela Riley

My organization plans to start using the new Proofing feature, and today we did some initial testing to see how it works.

We noticed that the person who requested a proof review didn't get ANY notification emails when new comments, approvals, or rejections were added to a proof. 

We tried to set up notifications using Automation, but I couldn't find a way to set up a workflow trigger related to Proofing. 

Does anyone know how we can make sure the requester gets a notification when new comments, approvals, or rejections happen on a proof? 

Thanks!

Andrée Starå

Hi Michaela,

Unfortunately, as far as I know, it's not possible at the moment, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

As a workaround in the meanwhile could be to @mention them.

Would that work?

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

BrianBosché

Hi Michaela,

I'm the product manager for proofing. Thank you for trying out the new feature! We will be adding notifications for Approve/Reject actions soon as it is next on our priority list. Let me know if you have any other questions.

Thanks,

Brian

Andrée Starå

Thanks, Brian,

That's excellent news!

Best,

Andrée

Cory Ingram

Love this new feature and glad to see notifications are a priority!

Michaela Riley

Thanks, Andrée! We'll do that for now.

Michaela Riley

Brian, thanks for your response! I'm glad to know that Approve/Reject notifications will be added soon. It would be great if comment notifications would be an option too, but the Approve/Reject notifications should cover most of our needs. Appreciate it!

Andrée Starå

Excellent!

Happy to help!

Hillary Tattersall

Hi there!

I'm looking for the answer to this question as well. Have notifications in the proofing feature been made available yet?

Thanks,

Hillary

JJHartman

@BrianBosché It has been over a year since your comment that proofing notifications are coming soon, please provide an update.

emessdee

@BrianBosché It has been close to two years since your comment that proofing notifications are coming soon, please provide an update. This would be an extremely helpful functionality!

Donna at Solve

I also would like to know if this has been added. Just started using the proofing feature and didn't realize team members had commented because it didn't notify me as the requester. Please let me know if notification has been added and where to turn that on. Thank you!

Donna at Solve

Still waiting to hear that notifications to requester of proof comments has been added. This is essential for proofing to work efficiently when managing multiple projects and proofs. Currently only receive a notification if someone approves or rejects.

KDeCarlo

@Mention doesnt seem to work in the comments of proofing either.

Waiting for this to be a feature