Notification emails with new Proofing feature

edited 12/09/19 in Using Smartsheet
10/08/19 Edited 12/09/19

My organization plans to start using the new Proofing feature, and today we did some initial testing to see how it works.

We noticed that the person who requested a proof review didn't get ANY notification emails when new comments, approvals, or rejections were added to a proof. 

We tried to set up notifications using Automation, but I couldn't find a way to set up a workflow trigger related to Proofing. 

Does anyone know how we can make sure the requester gets a notification when new comments, approvals, or rejections happen on a proof? 

Thanks!

Comments

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Michaela,

    Unfortunately, as far as I know, it's not possible at the moment, but it's an excellent idea!

    Please submit an Enhancement Request when you have a moment.

    As a workaround in the meanwhile could be to @mention them.

    Would that work?

    Hope that helps!

    Have a fantastic day!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

    work-bold

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Hi Michaela,

    I'm the product manager for proofing. Thank you for trying out the new feature! We will be adding notifications for Approve/Reject actions soon as it is next on our priority list. Let me know if you have any other questions.

    Thanks,

    Brian

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Thanks, Brian,

    That's excellent news!

    Best,

    Andrée

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Love this new feature and glad to see notifications are a priority!

  • Thanks, Andrée! We'll do that for now.

  • Brian, thanks for your response! I'm glad to know that Approve/Reject notifications will be added soon. It would be great if comment notifications would be an option too, but the Approve/Reject notifications should cover most of our needs. Appreciate it!

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Excellent!

    Happy to help!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Hi there!


    I'm looking for the answer to this question as well. Have notifications in the proofing feature been made available yet?


    Thanks,

    Hillary

  • JJHartmanJJHartman ✭✭✭✭✭

    @BrianBosché It has been over a year since your comment that proofing notifications are coming soon, please provide an update.

  • emessdeeemessdee ✭✭✭✭✭

    @BrianBosché It has been close to two years since your comment that proofing notifications are coming soon, please provide an update. This would be an extremely helpful functionality!

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