Notification emails with new Proofing feature
My organization plans to start using the new Proofing feature, and today we did some initial testing to see how it works.
We noticed that the person who requested a proof review didn't get ANY notification emails when new comments, approvals, or rejections were added to a proof.
We tried to set up notifications using Automation, but I couldn't find a way to set up a workflow trigger related to Proofing.
Does anyone know how we can make sure the requester gets a notification when new comments, approvals, or rejections happen on a proof?
Thanks!
Comments
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Hi Michaela,
Unfortunately, as far as I know, it's not possible at the moment, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment.
As a workaround in the meanwhile could be to @mention them.
Would that work?
Hope that helps!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi Michaela,
I'm the product manager for proofing. Thank you for trying out the new feature! We will be adding notifications for Approve/Reject actions soon as it is next on our priority list. Let me know if you have any other questions.
Thanks,
Brian
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Thanks, Brian,
That's excellent news!
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Love this new feature and glad to see notifications are a priority!
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Thanks, Andrée! We'll do that for now.
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Brian, thanks for your response! I'm glad to know that Approve/Reject notifications will be added soon. It would be great if comment notifications would be an option too, but the Approve/Reject notifications should cover most of our needs. Appreciate it!
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Excellent!
Happy to help!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi there!
I'm looking for the answer to this question as well. Have notifications in the proofing feature been made available yet?
Thanks,
Hillary
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@BrianBosché It has been over a year since your comment that proofing notifications are coming soon, please provide an update.
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@BrianBosché It has been close to two years since your comment that proofing notifications are coming soon, please provide an update. This would be an extremely helpful functionality!
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I also would like to know if this has been added. Just started using the proofing feature and didn't realize team members had commented because it didn't notify me as the requester. Please let me know if notification has been added and where to turn that on. Thank you!
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Still waiting to hear that notifications to requester of proof comments has been added. This is essential for proofing to work efficiently when managing multiple projects and proofs. Currently only receive a notification if someone approves or rejects.
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@Mention doesnt seem to work in the comments of proofing either.
Waiting for this to be a feature
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