Two instances of Smartsheet for the same organisation

Victor van R
Victor van R ✭✭✭
edited 12/09/19 in Smartsheet Basics

Hi Community, 

For several reasons, we need to have two separate instances of Smartsheet in the same organisation. Some have only access to one and other may have access to both instances. They will have to use the same login email in both instances. 

I remember that in the past, this gave us troubles. Staff could not participate with the same login on both instances. Is this still the case? 

Is there a guideline on how to do this?