From beginning of the week all alerts form my smart sheet are not sent anymore. I have not change any workflow settings. last week everything was ok. I have the same problem on my all smart sheets. Please help. Attached workflow
I am having the same issue. Notifications with an automated trigger work, but recurring time ones do not. They previously worked.
I checked the status page and there isn't anything reported at the moment.
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
I hope that helps!
Have a fantastic week!
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:[email protected] | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
I have already done it. This is a ticket no. 03604391
Let us know what you find out?
I also reported this as a ticket yesterday, but have not hear anything back as of yet. I noticed this a few weeks ago but have tried to fix it myself without resolution.
They are working on this, but the problem is not solved. I still have an issue. I got notification in smartsheet notification bar but I mail are not sent.
Thanks for the update!
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