Alert notification are not sent anymore
Comments
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I am having the same issue. Notifications with an automated trigger work, but recurring time ones do not. They previously worked.
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Hi,
I checked the status page and there isn't anything reported at the moment.
https://status.smartsheet.com/
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
I hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I have already done it. This is a ticket no. 03604391
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Excellent!
Let us know what you find out?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I also reported this as a ticket yesterday, but have not hear anything back as of yet. I noticed this a few weeks ago but have tried to fix it myself without resolution.
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They are working on this, but the problem is not solved. I still have an issue. I got notification in smartsheet notification bar but I mail are not sent.
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Thanks for the update!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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