Move Row - System Column name ERROR

joshyboy

I'm working to have a request sheet move rows to a active list sheet.  I'm getting the following error and having trouble finding information on what column name actions I need to look to correct.

Any help pointing me where I can find column naming rules to enable the Move Row work would be appreciated.

Andrée Starå

Hi Josh,

Can you maybe share the sheet(s) or some screenshots (with the name of the columns)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Mohammed Sulaiman

Hi I have the same issue and the rows wouldn't move.

Any updates on the solution.

Andrée Starå

Have you tried changing the names of the System Column(s) that are the same?

Lynette.Smith

I am having the same issue with Row Copy. If I change the column name, the workflow stops giving me the error. It worked for 111 times. Nothing has changed with the sheet so I am not sure why the error now. If I rename the offending column, the workflow should then add the system column into the sheet since it has nothing to match it to. If I delete the offending column, then the added system column will cause the error again. How do I win here?

Andrée Starå

Hi Lynn,

Strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic weekend & Happy Holidays!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Magdalena Gawronska

Hello

I've got the same issue. Strange as used this "move rows" options often in the past and worked perfectly.

Any update on the problems the others reported?

Need a help urgently!

Thanks

Magda

Andrée Starå

@Magdalena Gawronska Has anything changed? Have you checked the Activity Log?

Happy Holidays!

Nick Burrus

Hello,

Do you have a hidden column by any chance? Or did another administrator rename something?

Magdalena Gawronska

Hi

I have renamed two of the columns which were "automated date and number" columns. And it works. It's still strange haven't had this problem before even when having the same names of columns.

Anyway, if you have the same problem just try to change the name of column in a destination sheet (only system column - auto created date, number, modified by etc).

Regards

Magda

Andrée Starå

@Magdalena Gawronska Glad you got it working again!

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