Hello!
I have a Smartsheet that I use to track multiple data entries each day from our vendor agents. I created a form for them to fill out for each instance, and they typically have no problem adding the data to my Smartsheet.
Recently, when the agents try to submit a form, if they select the "Send me a copy of my response" checkbox, it won't allow them to submit the form. If they leave that box unchecked, it will still allow them to submit the form.
Do you know why it would make a difference if the user chooses to have a copy of their response emailed to them? Or why this is stopping them from submitting the form at all?
Thank you in advance!