Feedback Request on Some Long-Term Reliability Related Issues

Nasir@EBC

Hi 

I am planning to build a full-scale Human-Resource Management app in Smartsheet which will be used by approx 300 employees. I am fully aware of its functionality, storage-limits, workflows, etc., and I'm okay with all that. 

My only question: Is smartsheet really so secure / reliable that I can take this bold step with confidence?

In other words, what all do I need to consider before going ahead with this fairly complex project?

 

Thanks 

Nasir

Andrée Starå

Hi Nasir,

Yes, go for it!

But, like with alls SAAS, think about backups and a backup plan if it's down for a more extended period.

I hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

 

Nasir@EBC

Thanks a ton Andree!  )

 

PPS Solutions

Hi Nasir,  the planning assumption will need to be that Smartsheet is robust from a performance and connectivity perspective and that data privacy is at a level that will satisfy your company's HR requirements including GDPR if you are in Europe or dealing with European data.  I would suggest you get your IT team and HR folk involved to scrutinise Smartsheet's detailed information on Security and Privacy.

In addition you need to consider "what-if" business continuity scenarios like what would your business do if eg Smartsheet servers were not accessible for say 6 hours during a busy business day, could you business operations continue via another means?  Every business should have business continuity plans thought through and ready.

Just some thoughts..

Dan

Andrée Starå

Happy to help!

Nasir@EBC

Thanks a lot Dan. 

All your points are worth giving a serious thought!.