Why are all of my proof versions "View Only"?

Tia Farrell

Until this morning we were using the proofing feature, it was fantastic. I went on the sheet today to create new versions of several of our proofs but the "Create new version" button is greyed out (so I can't click on it) and all previous versions are now "View Only". I'm not sure why this has happened, but it is happening to all users of the sheet. I have even tried deleting a previous version to see if that would unlock the "Create new version" button, but it doesn't. We have so much important information in this spreadsheet that we can't afford to lose as we are in the middle of creating a new product guide for our business. I have put in a support request but I am in urgent need of help as I am on restricted time to complete this job. Can anyone help?

Andrée Starå

Hi Tia,

Do you have other sheets with Proofing enabled? Can you test if it's the same in those or try creating a new sheet to see how that works?

It could have something to do with an update that is in the works to be released soon. @BrianBosché mentioned it a couple of days ago.

I hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Tia Farrell

This is the only sheet we are currently using with Proofing enabled. I will try creating a new one and see if I have the same problem. I've have spent hours today searching for a solution with no success. It doesn't sound like the problem Brian was talking about, but I will check that out too.

Thanks for your time.

Regards, Tia.

Andrée Starå

Happy to help!

I more thought that it could be the upcoming update that broke something. (let's hope not)

Let me know how it goes!