@mention notification email

JDen ✭✭✭✭

Hi all,

When using @mention function in SmartSheet, the notification email received by the user only include the name of the sheet and the comment. The email mentions that you can add a text-only response to SmartSheet by replying to the email but if all you get is the comment, it is hard for users to know what row the comment is referring to (see attached example). We use SmartSheet to manage events our company sponsors. So ideally, the email received should include the comment but also a number of fields to give more context.

Am I missing something?

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