User moved folders and sheets to new folder and that move changed all sheet ownerships

Shawn Borror

Workspace owner can't be removed if they own sheets or dashboards in the workspace. Please ensure all sheets or DB they own are transferred to another owner. It was alot of sheets - is there no bulk way to correct this? The person that moved all the folders/sheets is not the owner of the sheets.

Alejandra

Hi @Shawn Borror,

You're right about that —if the workspace owner has sheets in the workspace that they own, they cannot be removed as the owner of the workspace until the new intended workspace owner has ownership of all of the items in the workspace.

It sounds like this person was shared to the workspace with Admin permissions. If so, they will become the owner of any items they move out of the workspace. This behavior is described in this help center article: https://help.smartsheet.com/articles/506690-managing-items-in-a-workspace-add-move-remove-#removeitems

To correct this, I would recommend following the steps outlined here to "selectively transfer items in bulk". I hope this helps!

Alejandra

Hi @Shawn Borror,

You're right about that —if the workspace owner has sheets in the workspace that they own, they cannot be removed as the owner of the workspace until the new intended workspace owner has ownership of all of the items in the workspace.

It sounds like this person was shared to the workspace with Admin permissions. If so, they will become the owner of any items they move out of the workspace. This behavior is described in this help center article: https://help.smartsheet.com/articles/506690-managing-items-in-a-workspace-add-move-remove-#removeitems

To correct this, I would recommend following the steps outlined here to "selectively transfer items in bulk". I hope this helps!