Photo Rotation Question

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I have a construction punch list that we are using to compile descriptions and photos of items that need correction. The photos are taken on site via the app, and directly uploaded to an individual cell. The thumbnails seen in the overall sheet are rotated properly (guessing via EXIF), but when double clicked for a closer review on a desktop, the rotation doesn't hold and the photo is shown as if no metadata is being used to correct rotation.

Have you experienced this in the past, or with other users?

Thank you,

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