I have created a form. People completing the form state it is timing out. What would cause this?

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I have created a form. People completing the form state it is timing out. What would cause this?

I have them clear browsing history and make sure they are not using explorer. Some are having no issues but others I have had to complete for them and I have had no issues.

Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Angela,

    Strange!

    A couple of questions!

    • Are they using it on mobile or desktop?
    • Are they using the app?
    • Are you using challenge/response?

    I hope that helps!

    Have a fantastic weekend!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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