I have created a form. People completing the form state it is timing out. What would cause this?
I have them clear browsing history and make sure they are not using explorer. Some are having no issues but others I have had to complete for them and I have had no issues.
Answers
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Hi Angela,
Strange!
A couple of questions!
- Are they using it on mobile or desktop?
- Are they using the app?
- Are you using challenge/response?
I hope that helps!
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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