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I'm on a Basic plan and the Renewal Date is 11/12/2016 monthly plan
If I upgrade to monthly team plan do I will lose my current remaining of my subscription ?
Or you will add the current period remaining to the new period ?
Hello! You should receive a prorated refund of your remaining Basic plan subscription, but I'd recommend emailing finance@smartsheet.com with your question as they can be more specific and give you the best answer.
