Welcome to the Smartsheet Forum Archives


The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.

What will happen to my current period remaining of my subscription ?

Options
خالد المسملي
خالد المسملي ✭✭
edited 12/09/19 in Archived 2016 Posts

I'm on a Basic plan  and the Renewal Date is 11/12/2016 monthly plan

If I upgrade to monthly team plan do I will lose my current remaining of my subscription ?

Or you will add the current period remaining to the new period ?

Tags:
· Share on FacebookShare on Twitter

Comments

  • Shaine Greenwood
    Shaine Greenwood Employee

    Hello! You should receive a prorated refund of your remaining Basic plan subscription, but I'd recommend emailing finance@smartsheet.com with your question as they can be more specific and give you the best answer.

    · Share on FacebookShare on Twitter
This discussion has been closed.

Categories