Automatic pre-written emails to one or more recipients
Hi
I have a scenario where data is being entered through web form (created via smartsheet). Among the questionnaire which are YES or NO checkbox. If any form has YES checked, then an automatic pre-written email has to be sent to single or group of users.
Is it possible without integrating with Zapier or any other tools?
Thanks.
Best Answer
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Hi Raviteja,
You could use a Smartsheet Workflow and Alerts.
Would that work?
I hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post help answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
Hi Raviteja,
You could use a Smartsheet Workflow and Alerts.
Would that work?
I hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post help answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Andree is correct. I am setting up a sheet with 5 automated workflows that are going to external users that submit data into the webform.
However, what I'm running into is that the format of the Smartsheet automated email is not very customer friendly. I has a "Login" button in the email header and a lot of workflow info in the email footer.
I'm considering working with one of my developers to create a process using APIs to grab the data and email it.
However, will have to figure out to autogenerate an email via one of our company email boxes.
Will let you know how it goes.
tim
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Hi @Tim Meeks & @Raviteja Golla
I've hadn't had time to this out from Zapier, but it seems like an excellent option.
What do you think?
Be safe and have a fantastic week!
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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