Conversation - information included when @mention

Answered - Pending Review

Hi all,

Is there a way to include more information in the email alert when you @mention someone? For example - I have a To Do List that I want to ask a question of another staff member however when I @mention it to them the email that they receive only includes the name of my Worksheet and not say the "Task Name' which would make more sense when they are reading the notification.

Appreciate your help.


  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Karen,

    Unfortunately, it's not possible at the moment to include more information, but it's an excellent idea!

    Please submit an Enhancement Request when you have a moment

    As a possible workaround, you could maybe use the update request or send row feature.

    Would that work/help?

    I hope that helps!

    Have a fantastic week!


    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

    ✅Did my post help answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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