I cannot open smartsheet in any browser but can open it incognitio mode

Garima Arora

The smartsheet was working fine but it does not loads now and time out saying connectivity issue. This happened in Chrome but smartsheet worked well in Firefox and later stopped in Firefox as well.

Can someone please assist?

issue_1.png

Andrée Starå

Hi Garima,

Strange!

Where are you located?

Let’s hope that it’s an update! 😉

I hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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Garima Arora

I am based out of India location.

It happened before and was asked to delete cookies hostory and some more but I cant recall those steps.

Andrée Starå

Ok.

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

Let me know how it goes!