Logins and password policies

LarsL

Currently the log in is by user name (e-mail address) and password, which is not optimal. Is there a way (or are there any plans) to use two factor authentication?

Also, is it possible to set up password policies to better align with corporate policies? Min number of characters, use of special characters, password expire etc.

Alejandra

Hi @LarsL,

We don't currently offer two-factor authentication login methods or the ability to set password requirements for the users on your account. When you have a moment, please submit a Product Enhancement Request to let our Product team know that you'd like to have this functionality in Smartsheet. 

However, if you're currently on an Enterprise plan, you could use your internal corporate authentication credentials to sign-on to Smartsheet using the Your Company Account button. If needed, more information on this can be found in our help article: https://help.smartsheet.com/articles/516133-managing-authentication-options-enterprise-only-

LarsL

Hi, Many thanks for the reply. Unfortunately the enterprise solution doesn't help in this case as the SmartSheets will be shared across multiple organisations.

Kind regards

Lars

Alejandra

Hi @LarsL,

We don't currently offer two-factor authentication login methods or the ability to set password requirements for the users on your account. When you have a moment, please submit a Product Enhancement Request to let our Product team know that you'd like to have this functionality in Smartsheet. 

However, if you're currently on an Enterprise plan, you could use your internal corporate authentication credentials to sign-on to Smartsheet using the Your Company Account button. If needed, more information on this can be found in our help article: https://help.smartsheet.com/articles/516133-managing-authentication-options-enterprise-only-

LarsL

Hi, Many thanks for the reply. Unfortunately the enterprise solution doesn't help in this case as the SmartSheets will be shared across multiple organisations.

Kind regards

Lars

Linda Linton

I see that passwords must be 10 characters. Is that currently the only requirement? Is there any other complexity required such as special characters, caps, etc.?