Data Uploader

I haven't used Data Uploader a ton - in fact I'm just in the testing phases to see how we can leverage it. I created one workflow, and it worked fine, populating a new sheet. i created a second workflow against an existing sheet, and i'm getting this message: "Attachment not found, or not of type FILE."

Both upload to a Smart Sheet, but I'm guessing there's something (column types, etc.) that the Data Uploader doesn't like. Can you help me understand what those are? I even deleted things like Contact Columns as I thought those were the issue, but it didn't appear to remedy the situation.

Thanks for the help,



  • Genevieve P.
    Genevieve P. Employee Admin

    Hi Mike,

    Would you be able to provide a screen capture of the Mapping you have set up? (Block out any sensitive data please).

    You may also want to try saving the file you're uploading as a different file-type to see if this will help. If different file types don't change the error, you may want to contact Smartsheet Support so they can troubleshoot this with you directly.



  • Genevieve -

    Turns out I was just being an idiot. There was nothing in the SmartSheet attachments to allow it to see/map against. Just needed to follow step one.

  • Genevieve P.
    Genevieve P. Employee Admin

    Hi Mike,

    Haha it happens! I found Data Uploader a little tricky to wrap my head around the first few times, as well... just takes a bit of practice.

    Please feel free to post again should you encounter any other questions!