Having multiple emails associated with an account
I have various people here who have multiple email set up with their name due to marriage/divorce/etc. As a result they have 2 email addresses and end up having different sheets shared to one of the two. When I try to add the other email to their account I get told there is an error. I followed the guide here https://help.smartsheet.com/articles/2392037-change-the-email-address-used-with-your-smartsheet-account?source=apphelpicon
Also tried this community answer here
However neither appeared to fix the issue, I need both emails listed for them not just one. I know I can just add both to whatever cell or sheet i'm referencing but not everyone else will know to do this.