Shared sheet to a user who just upgraded to Windows 10

Joanne Isenhart

This might be unrelated to the Windows 10 update, but it happened at the same time. In Chrome, she can no longer see some of the drop downs on a sheet that has been shared to her for quite some time. We have tested other sheets and she can see drop downs in them. The sheet is shared to her as an Editor. Any advice?

Andrée Starå

Hi Joanne,

Strange! Is it only happening in Chrome?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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Joanne Isenhart

No, it also happened in IE (windows 10). She originally contacted me and was using IE, I had her switch to Chrome thinking that would clear up the problem, but it did not. I will have her log in again in the morning to see if it was just mysterious bug.

Thank you,

Joanne

Andrée Starå

Happy to help!

If it doesn't work by logging out and in again you can try it in Incognito mode.

Let me know how it goes!