User name changed after few minutes in sheet.
A smartsheet is shared with me. Whenever I create any record and attached file, I got my user name and time with attachment. But after few minutes the user name is changed to name of the user who shared the sheet with me. it's happning with all user if sheet is shered with them.All files show only single user name. Kindly help me to solve this issue.
Best Answer
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Are there any automations in place?
Answers
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Have anyone faced same issue with attachment?
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Are there any automations in place?
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yes we are using .Net code in window schedular to find all new attachment and update and save them in SharePoint list.
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What about the automations such as Alerts or Update Requests or anything else like that?
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No, we are not using any automation update.
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I wonder if it has to do with your .Net setup. If it is communicating with the sheet, it may be communicating "on behalf of" the person whose name it keeps changing to.
Are you able to create a new sheet, set it up the same way WITHOUT the .Net setup, and see if it is still happening?
