Jira - Smartsheet Connector: Updating issue status in Smartsheet, not syncing to Jira
We have a bidirectional sync set up between our Jira instance and a Smartsheet. When we make changes to the status on the Jira ticket, they do appear correctly on the Smartsheet. That's with the issue status being mapped to a text/number column.
If I update the column to Drop down (single select) and input every status that is available in Jira as options for the drop down, allowing users to just select the status from a list on Smartsheet, the statuses no longer seem to sync.
Should I be able to sync a Jira issue status with a drop down column in Smartsheet?