Why can't I take a photo to add to field

When trying to add a photo on both iPad and iPhone, the camera opens but will not take a photo, the shutter button is greyed out. How do I take a photo?


Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi Paul,

    • Where are you trying to add the picture?
    • What type of cell?
    • Is the column/row locked?
    • Are you the owner of the sheet?

    Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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