Use a Group as a recipient in a Workflow?

Susan Peck

In a workflow notification, is it possible to use a Smartsheet Group rather than only individual users?

We have a sheet that we'd like to send an alert to group of people when something changes. The group membership changes frequently, so using the Group for alerts rather than keeping track of members of the group and updating the workflow with individuals would be a nice feature.

Thanks,

susan

Andrée Starå

Hi Susan,

Unfortunately, it's not possible at the moment, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment

As a possible workaround, you could use a group email address if you have one.

Would that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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Susan Peck

Hi @Andrée Starå - I'll submit an enhancement requests. Seems like an obvious feature (kind of like being able to send an email to a Group).

For this sheet I was able to do a workaround by adding the Group to the sharing and then send the alert to everyone shared on the sheet. That won't always work, but it did in this case.

Thanks again!

susan

Andrée Starå

Happy to help!

Yes, I agree, and it would be an excellent addition to Smartsheet.

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PeggyLang

@Genevieve P.

Has there been any forward movement in allowing 'Groups' to be used as a contact in a worksheet?

Genevieve P.

Hi @PeggyLang

I do not currently have an update on this request- please feel free to add your vote and voice to this Product Idea: Please enhance Column Contacts and Form Contacts by allowing Groups to be used!