is it possible to configure multi steps (chain) notification rule?
Hi there!
I will try to explain my question in details.
I try to set up the following rule:
- when rows are changed or added
- Condition: Project A and some flag..
- Notify: PM of Project A
- Condition: Project B and some flag..
- Notify: PM of Project B
- Condition: Project C and some flag..
- Notify: PM of Project C
- etc
I have N projects with M PMs and I would like to configure ONE chain rule which covers all. Hopefully, I described the idea. My current problem is that my rule works only for the first action (point 3 in the list) and it does not trigger other notification (conditions are the same except the value of Project). What have I done wrong? Is it possible to automate such kind logic?
I attached screens also.
Many thanks in advance and stay healthy!
PS. I tried to use "otherwise", but there is only an "action" block and no conditions.
Best Answer
-
@Nazar Marinich You can use a condition path for this type of automation. You can read this here for more information.
https://help.smartsheet.com/articles/2479221-blocks-and-paths-anatomy-of-an-automated-workflow
Answers
-
@Nazar Marinich You can use a condition path for this type of automation. You can read this here for more information.
https://help.smartsheet.com/articles/2479221-blocks-and-paths-anatomy-of-an-automated-workflow
-
@Mary_A thank you! Missed that condition path feature. Now it is reconfigured and works perfectly!
Thanks!
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