is it possible to configure multi steps (chain) notification rule?

Nazar Marinich

Hi there!

I will try to explain my question in details.

I try to set up the following rule:

1. when rows are changed or added
2. Condition: Project A and some flag..
3. Notify: PM of Project A
4. Condition: Project B and some flag..
5. Notify: PM of Project B
6. Condition: Project C and some flag..
7. Notify: PM of Project C
8. etc

I have N projects with M PMs and I would like to configure ONE chain rule which covers all. Hopefully, I described the idea. My current problem is that my rule works only for the first action (point 3 in the list) and it does not trigger other notification (conditions are the same except the value of Project). What have I done wrong? Is it possible to automate such kind logic?

I attached screens also.

Many thanks in advance and stay healthy!

PS. I tried to use "otherwise", but there is only an "action" block and no conditions.

LEGO PP - Smartsheet.com 2020-05-05 17-29-58.png

Mary_A

@Nazar Marinich You can use a condition path for this type of automation. You can read this here for more information.

https://help.smartsheet.com/articles/2479221-blocks-and-paths-anatomy-of-an-automated-workflow

Mary_A

@Nazar Marinich You can use a condition path for this type of automation. You can read this here for more information.

https://help.smartsheet.com/articles/2479221-blocks-and-paths-anatomy-of-an-automated-workflow

Nazar Marinich

@Mary_A thank you! Missed that condition path feature. Now it is reconfigured and works perfectly!

Thanks!