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Support is completely unresponsive to me. I was to understand the status of my subscription. Please advise.
Hi Tim,
Users in the Community will be unable to help you with subscription questions personal to your account. If you have already reached out either to our Support Team or our Finance Team then one of these teams will be able to assist.
In the meantime, you can find out more information about how to review your account in our Help Center:
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…