Contact field

Options

Hi I have created a form for Field technicians to log interactions throughout the day. I have a contact field that I have populated with email addresses of our sales team. I did not select "restrict to list values only". When accessing from a mobile device the form allows me to input a name if they are not in the list. From the web on my computer it will not allow me to do this. Is this a bug or am I missing something?

Thanks,

Christopher

Best Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    edited 05/07/20 Answer ✓
    Options

    Hi  @Christopher Gaines ,

    To add to Paul's excellent advice.

    What I do in many of my client solutions is that I add so-called helper columns.

    For this use-case, I would have one column for the Sales Team that is listed and another named, Other for those that are not listed and then a third-column with a formula to get the contact from the one contact field that isn’t empty.

    Make sense?

    Would that work/help?

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD


    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

Answers