Contact field


Hi I have created a form for Field technicians to log interactions throughout the day. I have a contact field that I have populated with email addresses of our sales team. I did not select "restrict to list values only". When accessing from a mobile device the form allows me to input a name if they are not in the list. From the web on my computer it will not allow me to do this. Is this a bug or am I missing something?



Best Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    edited 05/07/20 Answer ✓

    Hi  @Christopher Gaines ,

    To add to Paul's excellent advice.

    What I do in many of my client solutions is that I add so-called helper columns.

    For this use-case, I would have one column for the Sales Team that is listed and another named, Other for those that are not listed and then a third-column with a formula to get the contact from the one contact field that isn’t empty.

    Make sense?

    Would that work/help?

    I hope that helps!

    Be safe and have a fantastic week!


    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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