Formula to match on two Fields

Hello I am trying to create a formula to match on CUSTOMER NAME and also if Region field is NOT BLANK, can have any text.

Here is what I have but it is NOT working..

=COUNTIFS({Remitco FIle Range 1},"",{Remitco FIle Range 14},ISTEXT)

Not sure what I am missing... new at smartsheet… :)

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