Outlook Addin breaks column formula

Steve Klenner

1 - When I add a row via Outlook add-in, it breaks the column formulas. If I manually add or insert a row it will add the formulas to that row. All tasks are children to row 1...and there are multiple parent/child below that.

2 - When using Outlook Add-in is there a way to insert a row between other row instead of adding a row at end? I know I can add to a current row, wehn needed.

Help!

Steve

Andrée Starå

Hi Steve,

Re 2. Unfortunately, as far as I know, it's not possible at the moment, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment

Re. 1. If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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Paul Newcome

I am not very familiar with Outlook add-in, but here are a couple of things that I do know about Smartsheet in general...

When rows are "automatically" added (forms, automations, etc), they are added at the highest hierarchy level meaning the furthest out-dented possible. If the row above it is a child row of another, then the new row does not meet the criteria for autofill as part of the criteria is being of the same hierarchy.

I am thinking that this is actually the problem as opposed to being directly related to the Outlook add-in itself.

I also know that the most flexibility Smartsheet has provided in all of it's other automations and whatnot is being able to choose to insert the new row either at the top or the bottom of the sheet.

I know that isn't a direct answer to your questions, but I feel its a pretty safe bet that's how the add-in works as well.

Andrée Starå

Hi Steve,

Re 2. Unfortunately, as far as I know, it's not possible at the moment, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment

Re. 1. If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Paul Newcome

I am not very familiar with Outlook add-in, but here are a couple of things that I do know about Smartsheet in general...

When rows are "automatically" added (forms, automations, etc), they are added at the highest hierarchy level meaning the furthest out-dented possible. If the row above it is a child row of another, then the new row does not meet the criteria for autofill as part of the criteria is being of the same hierarchy.

I am thinking that this is actually the problem as opposed to being directly related to the Outlook add-in itself.

I also know that the most flexibility Smartsheet has provided in all of it's other automations and whatnot is being able to choose to insert the new row either at the top or the bottom of the sheet.

I know that isn't a direct answer to your questions, but I feel its a pretty safe bet that's how the add-in works as well.

Steve Klenner

Paul and Andree -

I really appreciate your help! I was able to get the Outlook Add-in to add a row at bottom WITHOUT breaking the column formula's! I used Paul's suggestion and eliminated the top row as a parent. The last row is now a parent and the Outlook Add-in now adds a row, but does not break the column formula.

The ability to insert a Outlook add-in between rows is not a big deal. I can now add emails to my task list!!!

Steve

Paul Newcome

Happy to help! 👍️

Andrée Starå

@Steve Klenner

Excellent!

Happy to help!