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How do I automate an import data from CSV so that I get service tickets for my team based on priorit

DanS ✭✭✭✭
edited 12/09/19 in Archived 2016 Posts

Hi All:

I would like integration of our Helpdesk system with a Smartsheet file (i.e. Team Task List by Priority template).


The Helpdesk system is our database of service tickets that my team will need to work on and resolve.


Having the capabilities of Smartsheet such as team sharing, update requests, and card view would greatly enhance and improve our service management.


What do I need to learn, and where do I begin?


Thanks for your help!



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