System failure - file upload not possible (Edge, IE, Firefox) and lost connection
Since one week I cannot connect with Community / help desk over Firefox (only with IE or Edge)
Since today additionally Uploading files in new Questions/discussions is not possible (Firefox, IE or Edge).
It seems as if there are massive problems -
Hope you find a solution. Please !
Comments
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Hi Jörg,
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hello Jörg,
Is this still occurring for you? If so, please do contact our Support Team from the link Andrée provided. It would be very helpful to have screen captures of the error messages you are receiving, and information on if this persists when you connect to other networks.
Thank you!
Genevieve
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