Getting this error: An unexpected error has occurred when trying to use single sign on.

Melissa.Holland80446

I have a user who can not log in and is getting this error. Has anyone else experienced this?

We have tried the following:

• Have cleared cookies
• Using Google Chrome
• Have logged out and back in
• Was able to log in fine last week but now getting this error 2 days in a row and can not log in.
• Have submitted a ticket with tech support

Genevieve P.

Hi @Melissa.Holland80446

Submitting a Support Ticket is the best way to proceed for this sort of error, so that our Support team can help troubleshoot this with you as this seems to be an account-specific.

Venkat

Was there any solution given for the above issue? Am also having the same issue