Double Approval Flow: if declined send "request Update", which then triggers a second approval?

Scott Johnson

Hi all

I am setting up a purchase approval flow.

my primary approval flow is working, if approved "send alert", if declined "request Update"

from here, once the update is complete Id like it to trigger a secondary approval flow.

any thoughts on how I can do this?

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Accepted answers

Andrée Starå

@Scott Johnson

Ok. I'd recommend adding a checkbox or similar that the user can select when they've completed the request.

Would that work/help?

If not, there's another possible workaround.

All comments

Andrée Starå

Hi Scott,

You’ll need to add another Workflow that would trigger from the updated field.

Make sense?

Would that work?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Scott Johnson

https://community.smartsheet.com/discussion/comment/252560#Comment_252560

unfortunately the "updated fieled" would be a completed update request, thats where I'm stumbling.

I can automate to send the update request and a 2nd approval immediately, but not a condition that the update request has been answered

Andrée Starå

@Scott Johnson

Ok. I'd recommend adding a checkbox or similar that the user can select when they've completed the request.

Would that work/help?

If not, there's another possible workaround.

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