How could I move sheet/data from a suspended account to the current account?

Rose Zhao

I have logged a ticket for help in merging sheet/data from a suspended account to a current account, but I haven't yet heard back since I logged it 6 days ago. Does anyone know whether it is possible to get the data/sheet?

Stefan

Hi Rose,

as an admin, you can do this in the user management part of the account administration.

For more details check this page:

https://help.smartsheet.com/articles/520103-change-the-owner-sheet-report-dashboard

Hope this helps

Stefan

Rose Zhao

Hi Stafan

Thank you so much for guide. We have got all the files back now.

Greatly appreciated!

Rose